ReDiscover is seeking a Mobile Crisis Responder to add to our Access, Crisis, & Intake Department!

WHO WE ARE

ReDiscover has been known for over 50 years as a non-profit community mental health center in southeastern Jackson County, Missouri with a mission of delivering efficient and cost-effective treatment for the people we serve. Our diverse team of over 700 employees is “Passionate About People” as we support our community, specifically those whose lives have been affected by a mental illness or substance use.

With over 29 programs across 20 different locations in Lee’s Summit, Raytown, and Kansas City, ReDiscover offers a wide variety of career opportunities for individuals like you looking to make a difference throughout the area!

WHAT WE DO

Our Mobile Crisis Response Services partner with local law enforcement and CommCARE. The goal is to provide crisis intervention and access to resources for individuals who have had police contact or have contacted the national or local crisis line. The program focuses on real-time crisis response to meet the individual where they are both physically and emotionally to provide the right intervention at the right time and to reduce emergency room visits and incarceration.

At ReDiscover, while every day is different, a typical day may include the following roles and responsibilities:

• Responding in person to behavioral health crisis calls which can include using a company provided vehicle as available or a personal vehicle.
• Conducting comprehensive assessments including suicide risk, crisis intervention, and recommending appropriate level of care.
• Providing follow up services including linking to services, monitoring, and crisis management.
• Providing information and consultation with other departments and referral sources to ensure connection to services.
• Developing intervention plans with ReDiscover teams and other community agencies to advocate for individuals’ needs.
• Collaborating with other providers in the development, implementation and review of intervention plans.
• Collect and maintain information about clients and document interactions within ReDiscover’s designated electronic medical record.

We are focused on your development and will spend time helping you continue to grow as a Mobile Crisis Responder. However, here are some that you will need prior to starting with ReDiscover:

• 4 year degree in a social science field or 4 years of equivalent experience in lieu of degree.
• Master’s degree in a social science field as defined by the Missouri Department of Mental Health preferred.
• A valid automobile driver’s license, appropriate automobile insurance and a safe, reliable, registered automobile available for use during work.
• Ability to work a set and consistent schedule of Monday - Wednesday from 3:00 pm – 3:30 am with alternating 8-hr shifts on Thursdays from 7:00 pm – 3:30 am.
• Working knowledge of mental illness and substance use disorders
• Excellent customer service skills with a recovery focus
• Strong written, oral and interpersonal communication skills
• Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as GSuite